['Privacy Policy\n\nAt Paws & Claws Emporium Ltd, we are committed to protecting and respecting your privacy as you use our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect information that you voluntarily provide to us when using our services, including when you make purchases, book grooming or training services, inquire about pet adoption, or subscribe to communications. This information may include:\n\n- Personal details such as your name, postal address, phone number, and email address. \n- Payment information necessary for transactions (processed securely and in accordance with payment regulations). \n- Details about your pets or pets you are interested in adopting, when relevant to our services. \n- Information about your interactions with our online platform, including browsing data and service usage.\n\nHow We Use Your Information \nWe use your information to:\n\n- Provide and manage the pet retail, grooming, adoption facilitation, and veterinary product services you request. \n- Process payments and deliver purchases. \n- Communicate regarding your orders, appointments, or inquiries. \n- Improve our services, inform you about updates, promotions, and relevant offers. \n- Comply with legal obligations and protect the security and integrity of our services.\n\nLegal Basis for Processing \nWe process your personal data on the basis of your consent, to fulfill contracts with you, to comply with legal obligations, or to pursue our legitimate interests in providing and improving our services.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Your information may be shared only with:\n\n- Service providers and partners who assist us in delivering our services, such as payment processors or delivery companies, under strict confidentiality agreements. \n- Law enforcement or regulatory authorities if required by law or to protect our rights. \n- Affiliates or successor entities in the event of a merger or acquisition, with appropriate safeguards in place.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our staff is trained and follows strict confidentiality protocols.\n\nData Retention \nYour personal data is retained only as long as necessary to provide our services, fulfill legal requirements, resolve disputes, or enforce agreements. When no longer needed, your data will be securely deleted or anonymized.\n\nYour Rights \nUnder GDPR and related laws, you have the following rights with respect to your personal data:\n\n- The right to access the personal data we hold about you. \n- The right to rectify inaccurate or incomplete data. \n- The right to erasure (also known as the ‘right to be forgotten’) in certain circumstances. \n- The right to restrict or object to certain processing activities. \n- The right to data portability. \n- The right to withdraw consent at any time where processing is based on consent. \n- The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.\n\nTo exercise these rights, please contact us by postal mail at the address below. We will respond promptly and in accordance with applicable law.\n\nUse of Cookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver relevant content. You can control or disable cookies through your browser settings; however, some features may not function properly without them.\n\nChildren’s Privacy \nOur services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under this age. If we become aware that such data has been collected, we will take steps to delete it promptly.\n\nUpdates to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Continued use of our online platform after updates signifies your acceptance of the revised terms.\n\nContact Information \nFor any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us by postal mail only at:\n\nPaws & Claws Emporium Ltd \n57 Cambridge Road \nSuite 2nd Floor \nReading, Berkshire \nRG1 2BN \nUnited Kingdom\n\nWe are committed to maintaining the trust and confidence of our users and customers through transparent and responsible data handling. Thank you for choosing our service.', 0.0015284, 'gpt-4.1-mini']